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FREQUENTLY ASKED QUESTIONS

ENTRY TO THE CLUB

What ages are allowed in Q?

We are 21+ every night.

What hours are you open?

Wednesday & Thursday: 9 p.m.-2 a.m.
Friday & Saturday: 10 p.m.-2 a.m.
See our calendar for changes.

What type of music do you play?

We play a broad range of Dance Music and Hip Hop. Check our calendar for detailed information on specific nights.

Do you have a cover?

Yes, there is a cover most nights. Check our calendar for the advance-sale price. Cover charge subject to change at any point.

Do you have a lost and found?

Yes. Please contact lostandfound@qnightclub.com with a description of the item to arrange pick up.

What forms of payment are accepted?

We accept cash, Visa, MasterCard, Discover and American Express.

Do you have an ATM in the club?

Yes. It is located in the front hallway, near the box office.

Is there a dress code?

No flip flops, gang related apparel, or overtly offensive clothing.

Is there reentry to the club?

Yes, as long as you have your hand stamped or have a wristband you can leave and reenter. If you leave to smoke, please make sure you smoke at least 25 feet from the entry.

What is the parking like?

Q does not have our own parking area, but there are many pay lots and street parking spots available within a walking distance.

What forms of ID are accepted?

We can only accept those forms of identification set forth by the Washington State Liquor and Cannabis Board, which does include temporary Washington state drivers licenses but not birth certificates. If it is not a temporary from Washington state then we cannot accept it, if it is then it will be acceptable. The new paper ID’s that the state is issuing don’t have a picture on them, so they are not valid for alcohol purchase.
You can find more info here:
http://lcb.wa.gov/enforcement/acceptable-identification

Do we offer coat check?

We offer coach check for all of our events for $3 per item.

Is there anything we can not bring into the club?

— Outside alcohol
— Weapons of any kind, or anything that resembles a weapon, including toys/costumes.
— Illegal substances.

What should I do if I feel uncomfortable or threatened?

If you feel threatened in any way by a fellow attendee or staff member, please contact the closest member of security. We encourage you to follow up with us via email about any situations that made you feel unsafe while in the club.

TICKETING QUESTIONS

Is there a way to validate a ticket bought through a third party?

Q Nightclub does not assume responsibility or any liability for tickets purchased on the secondary market

Can I change the name on my ticket?

We do not change names on tickets. As long as you have a printed ticket, or the ticket on your phone, you will be allowed into the show.

Does the name on my ID need to match the ticket?

A valid government-issued ID is only needed to prove you are at least 21 years old and to enter the club. Your ID does not need to match the ticket.

If I purchase more than one ticket, does my party need to arrive together?

No, you can give either a printed ticket or an electronic ticket to the rest of your party. Your bar code contains the number of tickets you purchased and can be scanned a corresponding number of times.

I can’t find my electronic ticket, what do I do?

Please send an email to tickets@qnightclub.com with your name and the last-four digits of the credit card you used to purchase the tickets and we can reissue the tickets. We can also check you in using the photo ID that matches the name on the ticket.

I can’t make it to the show, can I get a refund?

All sales are final. We may be able to issue a refund in extreme situations on a case-by-case basis. Please email info@qnightclub.com and we will evaluate your situation.

ADDITIONAL QUESTIONS

Do you have a phone number?

The most efficient way to contact us is via email.

VIP TABLE SERVICE: vip@qnightclub.com

LOST & FOUND: lostandfound@qnightclub.com

TICKET QUESTIONS: tickets@qnightclub.com

VENUE RENTAL: events@qnightclub.com

BOOKING REQUESTS: booking@qnightclub.com

EVERYTHING ELSE: info@qnightclub.com

Does ‘Q’ stand for anything?

No, Q does not stand for anything. There’s only one reference, and if you are a Trekkie, you will get it.